Returns Procedure
If you are sending goods to easyLab for any reason, including
chargeable repair or warranty repair please first telephone
on +44 118 935 7272 and request a returns material
authorisation (RMA) number.
Please note that returns will not be accepted without an
RMA number. 'The RMA number should be clearly visible on the
outside of any package and a completed RMA form (which will
be supplied to you with the RMA number) should accompany any
returned items.
All items should be returned, transportation pre-paid to:
easyLab Technologies Limited
Attn: Customer Support Department
The University of Reading
Earley Gate, Whiteknights Road
Reading, Berkshire
RG6 6BZ, United Kingdom
The repair process will not proceed without accompanying
documentation. Should you need to contact us about a returned
item please reference the relevant RMA number.
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